Shipping

*** A FRIENDLY WARNING FROM YOUR PERSONAL CHOCOLATIER***

As Holidays come and go please remember that shipping times always  expand... and if you wait too long to order it's possible your order will not arrive in time.  All our Artisan Chocolates are made to order to insure you receive the highest quality and freshest Chocolate possible. This takes a little longer than our competitors...but it's worth it.  Please plan accordingly to avoid disappointment.

Christmas 2022 Shipping Guideline:

PLEASE NOTE! Due to the expansion of shipping times this year any orders placed AFTER DECEMBER 15TH probably won't arrive by Christmas...although we'll do our best. Please plan accordingly...

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General Shipping

As you might guess, shipping chocolate can get tricky. Our goal at Napa Valley Chocolate Company is to ensure that all the products you receive from us look and taste as fantastic as they did when they left our kitchen. For that reason we must restrict our shipping to the United States only. We also ask that you have someone at the shipping address to receive your Chocolate shipment as soon after delivery as possible...Chocolate hates to be left on the porch!

Please note that estimates of shipping times are just that...estimates. They are not guarantees that your order will arrive in that time frame. We recommend that you allow extra days in transit if needed by a specific date.

We regret that we cannot offer refunds on shipments delayed due to circumstances beyond our control. Some examples would be...disruptive weather, flight delays, mechanical issues, incorrect delivery addresses, and other issues experienced by the shipper.

Although the above situations are clearly beyond our control, please be assured that we will always do everything possible to make sure our products arrive at their destination in a timely...and delicious manner.

Shipping Provider

We currently use USPS Priority 2-3 Day as our preferred shipping method.

Warm Weather Shipping

Our basic formula for warm weather shipping is Chocolate + Heat = Disaster! We take extra precautions during warm weather conditions to ensure your order arrives in the best possible condition. To reduce the risk of melting, we’ll use appropriate packing materials to keep your chocolates cool. When temperatures in the destination or USPS hub cities reach 70° Fahrenheit, we may delay shipping your order or suggest USPS Express.